Learn how to spot fraud, report it fast, and stay secure with Varo.
STAY PROTECTED
FROM SCAMS
Report fraud quickly
What to do if you receive a fake text, email, or call
Don’t respond. Forward the message to [email protected], then delete it.
How to know if a message is really from Varo
Our texts come from 28440, and legit emails always end in @varomoney.com.
What to do if your information was shared or stolen
Lock your card and report it as lost/stolen
Change your PIN immediately
Change your password to a strong one
Place a free fraud alert on your credit report
Situations that put your money at risk
Knowledge and awareness is key to scam protection and secure online banking.
Bank Impersonation
Fraudsters may pretend to be Varo or another bank to get your info. If you’re unsure it’s us, hang up and call us immediately.
Account Access
Scammers may try to send you money and ask you to transfer it elsewhere. This puts your account and your money at risk.
Illegal Gambling
Watch out for sketchy “games” or “challenges” involving your money. If it seems too good to be true, it probably is.
Stay sharp on social
On social media, look out for the verified checkmark to confirm it’s the official Varo Bank account.
👉 Varo will never ask for your account number, password, or one-time code 👈
Red flags: How to recognize a scam
Scammers are deceptive and persistent. Always pause and take a closer look at the situation. If you notice any of the following, it’s likely a scam:
🚩 You’re asked to send money urgently or keep it a secret
🚩 The message contains typos or awkward phrasing
🚩 The offer seems too good to be true (it probably is)
🚩 The message or caller pressures you to act right away
🚩 You’re asked to move the conversation to another platform
Secure online banking tips
We use advanced technology to monitor for fraud 24/7, and you’re part of the security team, too. How to keep your account protected:
✅ Keep your contact information up to date
✅ Consider locking your card when not in use
✅ Change your password periodically
✅ Keep transaction notifications turned on
✅ Use Face ID, Touch ID, or biometric sign-on to log in to your account
FAQ
How do I report a charge I don’t recognize?
Answer
Call us right away at 1-877-377-8276.
We’re here to help.
⚠️ If your issue is with a product or service (quality, delivery, etc.), you’ll need to work directly with the merchant to resolve it. Varo can’t address purchase issues related to charges made on your account.